If you are a consumer within the meaning of § 13 BGB, i.e. a natural person who concludes legal transactions for purposes that are predominantly neither part of its commercial nor can be attributed to their independent professional activity, the following right of withdrawal applies to you:


Cancellation Instruction of ehorses GmbH & Co. KG for ehorses.de


Right of Withdrawal

You have the right to revoke this contract within fourteen days without reason. The revocation period is fourteen days starting on the date of finalization of the contract. To carry out your right of revocation, you must notify us (ehorses GmbH & Co.KG, Rittergut Osthoff 5, 49124 Georgsmarienhütte, Germany, eMail: support@ehorses.de, Phone: +49(0)5401 - 88 13 200) by means of a a clear statement (e.g. a letter sent by post, or e-mail) about your decision to revoke this contract. You can use the attached sample revocation form, but it is not obligatory.

To comply with the withdrawal period it is sufficient that you have received notification of the exercise of the right of withdrawal before the end of the withdrawal period.


Consequences of Withdrawal

If you have revoked this contract we will have all payments that we have received from you, including delivery costs (with the exception of the additional costs that arise result from the fact that you have chosen a different method of delivery than the one have chosen the cheapest standard delivery offered), immediately paid back and

at least within fourteen days from the date on which the notification of your revocation of this agreement was sent to us. For this repayment we use the same means of payment that you used in the original transaction, unless we expressly agreed otherwise with you;

in no case will you be charged of these repayment charges.


If you have requested that the services be commenced during the revocation period, you shall pay us a resonable amount corresponding to the proportion of the services provided up to the time at which you informed us of the exercise of the right of revocation with regard to this contract, services already provided in comparison with the total scope of the services provided for in the contract.


Sample Withdrawal Form

(If you cancel the contract then please fill out this form and send it back to us)


To: ehorses GmbH & Co.KG, Rittergut Osthoff 5, 49124 Georgsmarienhütte, Germany, eMail: support@ehorses.de


Hereby I/we countermand (*) the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):



Ordered on (*)/received on (*):


Name of the consumer(s):

Address of the consumer(s):



Signature of the consumer(s) (only in case of communication on paper)





(*) Delete as applicable.



ehorses GmbH & Co. KG


[Download and save the revocation instruction as a PDF file]